Shipping policy

Shipping Policy

Thank you for shopping with us at The Brick Shop. We are committed to delivering your order as quickly, safely, and efficiently as possible. Please read our shipping policy below for more information on how and when your order will be shipped.

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1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

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2. Shipping Rates & Delivery Estimates

We offer standard and express shipping options, which are calculated at checkout based on your location and order weight.

Estimated Delivery Times:

Delivery times are estimates and may vary depending on customs, carrier delays, and other unforeseen circumstances.

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3. Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order directly from this email or through your account on our website.

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4. Shipping Restrictions

• We currently ship to most countries worldwide.

• We do not ship to P.O. Boxes, APO/FPO addresses.

• Certain items may be restricted from shipping to specific locations due to local regulations.

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5. Customs, Duties & Taxes

[Your Website Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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6. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at [your customer service email] within 7 days of delivery. We’ll work with the carrier to resolve the issue or provide a replacement if applicable.

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7. Questions

If you have any questions about our shipping policy or need help with your order, feel free to contact our support team at [your contact email].